For existing learners

Your learner history is being preserved.

If you enrolled in the original course, the records used to confirm learner eligibility, orders, entitlements and progress are being preserved while the programme and access route are rebuilt.

Existing learner access and support

Eligible access will be honoured under the original terms.

We are preserving the records needed to recognise and honour eligible access under the terms originally provided. The original platform is being retired, but no historical learner migration is active yet.

Where the historical records show eligible access, Most Effective will honour it under the terms originally provided. If you need help during the transition, do not send your password.

A verified learner login or support destination has not yet been approved for this candidate, so no account link is shown here.

What is being preserved

Keep the evidence needed to recognise access.

01

Identity and orders

Historical identity and order records remain part of the evidence used to establish eligible access.

02

Entitlements and progress

Course enrolment, entitlement and progress evidence are being preserved separately from the new website.

03

Marketing permission

Learner status does not automatically create permission for newsletters or other marketing.

Transition questions

What can be relied on now.

Has my learner history been deleted?

No. The records needed to verify eligible identity, orders, entitlements and progress are being preserved.

Have I been moved to the rebuilt programme?

No. Historical learner migration is not active yet.

Do I need to create a new account now?

No new account route is being offered on this candidate. Account and recovery instructions will be published only after they are verified.

Does learner status subscribe me to marketing?

No. Access service and marketing permission are separate purposes.

No unverified account handoff

Use only a support or login route that has been proved.

This candidate does not send you to the old root-domain login or an unaccepted new programme portal.